It would be nicer it the strap was better. It comes with a plastic strap I definitely need a different one this one’s ready to snap
Hello Amy,
Thank you for your honest feedback. We’re truly sorry to hear that the strap did not meet your expectations. This is not the experience we want for our customers, and we appreciate you bringing it to our attention.
Please contact us so we can assist you with a better solution — we’re happy to help you replace the strap or offer alternatives to ensure you can enjoy your crossbody bag with confidence.
Thank you again for your review and for shopping with Easy-Cases™.
Warm regards,
Easy-Cases™ Support Team
My mom really loved this! She has two uses for it.. Either to hold her phone or whenever she goes out, she can easily just put some cash, cards, and keys. Quality is really good. I'm very much pleased with the customer service. Thank you!
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It would be nicer it the strap was better. It comes with a plastic strap I definitely need a different one this one’s ready to snap
Hello Amy,
Thank you for your honest feedback. We’re truly sorry to hear that the strap did not meet your expectations. This is not the experience we want for our customers, and we appreciate you bringing it to our attention.
Please contact us so we can assist you with a better solution — we’re happy to help you replace the strap or offer alternatives to ensure you can enjoy your crossbody bag with confidence.
Thank you again for your review and for shopping with Easy-Cases™.
Warm regards,
Easy-Cases™ Support Team
My mom really loved this! She has two uses for it.. Either to hold her phone or whenever she goes out, she can easily just put some cash, cards, and keys. Quality is really good. I'm very much pleased with the customer service. Thank you!